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Contact Fanhome Customer Service

How to Reach a Person at Fanhome

Verified Contact Information

General Info:

  • +44 203 991 1199
Send Message

Fanhome Emails:

Customer Service
United Kingdom, United States
Legal
Privacy Inquiries, Privacy Inquiries, Privacy Inquiries

Fanhome Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Fanhome Phone Number
+44 203 991 1199
Most Popular Fanhome Email Address
support@uk.fanhome.com
Issue Resolution Rate
Low (8% reported full resolution)
Contact Method Distribution
88% phone, 12% email
Common Reasons for Contact
Activation/ cancellation, payments and charges
Prepare before the call to Fanhome
Date of birth, address or zip code or first and last name
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Fanhome?

How to Contact Fanhome?

The collectibles store provides real-time support at the following Fanhome phone number: +44 (203) 991-1199. Use this line for inquiries about collectible subscriptions, billing questions, shipping concerns, account management issues, or general customer support. Be sure to have all your questions and key points prepared to immediately share this information with the customer support manager for prompt support.

If you prefer written support, send your questions or inquiries to the following Fanhome email address: support@uk.fanhome.com. This channel of communication is valid in the United Kingdom. If you are in the United States, email support@usa.fanhome.com. Both these addresses are suitable for different types of inquiries, including subscription management, billing support, shipping questions, and product information requests. Regarding privacy policy inquiries, contact the company at privacy-usa@fanhome.com (USA) or privacy@fanhome.co.uk (UK).

The Fanhome customer service team does not list when specialists are ready to assist you with your inquiries. However, you can contact the company during standard business hours in the United Kingdom, namely, between 9 a.m. and 5 p.m. GMT on weekdays. Regarding written support, it is usually provided within 24–48 hours.

Fanhome support is available online in several ways so that you can choose the one you need. They are all available on the official company’s website. If you prefer to communicate with a virtual assistant for real-time inquiries, click on the “chat” orange icon in the lower-right corner. Need to speak with the manager via WhatsApp? Follow the “Contact us” hyperlink in the bottom menu and then click on the appropriate support number. Alternatively, you can click on the “WhatsApp” green button in the lower-right corner. For a detailed inquiry, fill out a contact form on the same page.

PissedConsumer Club

Contact Information

Fanhome Website:

Fanhome Help Center:

Corporate Office Address:

De Agostini UK LTD
69 Carter Lane
London, England EC4V 5EQ
United Kingdom

Other Info (opening hours):

Other Location:

De Agostini Publishing USA, Inc.

2711 Centerville Road, Suite 400

Wilmington, Delaware 19808

United States

More contact details

Summary of Fanhome Customer Service Calls

52 TOTAL
CALLS
00:00 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fanhome?

Shipping and Delivery Question:

  • “Because I've not received anything”
  • “Missing parcel”
  • “Package issues.”

Payments and Charges Question:

  • “Creditors”
  • “Charged money and dont know why”
  • “Upsate payment”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “I cancelled my account ( so I thought) but you still took money out and keep trying. I need u to make sure my account is cancelled and refund for what was not authorized to take”
  • “Cancel darth vader subscription”

Account Question:

  • “Restart subscription”
  • “Subscription”
  • “My subscription”

Request for Information Question:

  • “Issue question”
  • “Question about purchasing”
  • “About my account”

Product/ Service Question:

  • “Complain about item ordered and not arrived for Xmas”
  • “Faulty issue”

Return/ Replace Question:

  • “Returns and refund”
  • “Change of address”

Other Question:

  • “I want to put on hold one of my item”
  • “Tshirt”
  • “I'm still waiting to receive my order I placed 2 weeks ago”

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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